SupportCategory: Our ServicesError in checkout
mathieu asked 7 years ago

Hi,
There have been an error during the payment of a plugin. After i entered my credit card number, i’ve been told “Invalid key”. I thought I’ve incorrectly entered my number so I tried again…
Now i’ve paid 3 times for the SAME plugin !
I want to be refunded for the extra 2 please ! 
Order numbers : 
206167408097
206167404971
206167406339
You can check, even the credit card are different (for one), the IP is always the same.
Thanks !

eDataStyle Staff replied 7 years ago

Hi
Sorry i am unable to track credit info and IP but we got same email 2 time ( mathieu.aurian@gmail.com )
i am refunding one ….
Thanks

eDataStyle Staff replied 7 years ago

Refunded is done 1 . thanks