Support › Category: Wordpress Themes › My Header Video does not work in mobile version
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Spencer asked 7 years ago

Hi edata team,
I am using SornaCommerce pro, i used a video header in frontpage, work properly in desktop.
However the video cannot play in mobile ( either iphone or android). It only shows a play button in mobile, which is no response event I kick the play button.

My website is: http://perface.com

Regards,
Spencer

2 Answers
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eDataStyle Staff answered 7 years ago

Hi So far i have checked it\’s working good ! make sure you  browser support video !
Note : we just now release a version where you will able to static image if browser don\’t support video .. make sure you have add a poster image
Please update the new version
  thanks

eDataStyle Staff replied 7 years ago

Hi,
Yesterday we released a new version . can download and upload vai ftp !

Thanks

eDataStyle Staff replied 7 years ago

We sent the update version to your email or you can download from this link ( https://edatastyle.com/my-account-2/downloads/ )

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eDataStyle Staff answered 7 years ago

Hi
Please share wp-admin user name and password to our email ( e2getway at gmail.com ) .. May be we need to remove video from mobile … bcoz most of website they did use video on mobile version …
 
Thanks