SupportCategory: Wordpress Themesimporting theme file
beautyrcosmetics asked 6 years ago

This message is what I get every time I tried to import the file that I bought, Sorna Commerce Premium.
I need help to get this resolve.
thank you
Odette
 
Unable to import
Version 2.1.1 of All in One WP Migration introduces new compression algorithm. It makes exporting and importing 10 times faster.
Unfortunately, the new format is not back compatible with backups made with earlier versions of the plugin.
You can either create a new backup with the latest version of the plugin, or convert the archive to the new format using our tools here.
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eDataStyle Staff replied 6 years ago

Hi
Can you please check the video documentation ( https://eds.edatastyle.com/_docs/sornacommerce/#!/import_demo_content )

And if you can’t do then please send wp-admin user name and password with url so we can fixed the issue

thanks