SupportUnlimited Carousel – Update Not Loading
nicole1 asked 7 years ago

We are getting the following error when we try to run the plugin update for this item:

Update Failed: The directory structure of the update is incorrect. All plugin files should be inside a directory named unlimited-logo-carousel, not at the root of the ZIP file.

Please advise. 

1 Answers
eDataStyle Staff answered 7 years ago

Hi Please re- download and upload vai ftp Thanks

nicole1 replied 7 years ago

Re-download the original plugin I bought?

eDataStyle Staff replied 7 years ago

yes !